Welcome to RPM TVS. These Terms & Conditions govern your access to and use of rpmtvs.in (the "Website"). By using the Website, you agree to these terms. If you do not agree, please discontinue use of the Website.

1. About RPM TVS and the Website

The Website provides general information about RPM TVS, TVS vehicles, showroom locations and ways to submit enquiries, test-drive requests, service requests and on-road price enquiries. Website content is provided for general information and does not by itself constitute a binding offer to sell a vehicle or provide a service.

2. Vehicle Information, Prices and Offers

Vehicle specifications, colours, features, images, availability, prices, finance details and promotional offers may change without notice. Images and descriptions are illustrative and may differ from the actual vehicle or available variant.

Any price, discount, down payment, EMI or offer shown or communicated is subject to confirmation by the relevant RPM TVS showroom, applicable taxes and charges, vehicle availability, eligibility and the terms of the relevant offer. The final price and transaction terms will be confirmed by the showroom before purchase.

3. Enquiries, Test Drives and Service Requests

Submitting a form or enquiry does not guarantee a test-drive slot, service appointment, vehicle allocation, price, finance approval or delivery date. Our team may contact you using the details you provide to clarify your request and coordinate the next steps.

You are responsible for providing accurate and current contact information. Test drives and vehicle use are subject to showroom availability, applicable eligibility requirements, safety instructions and any documents or permissions required by law.

4. Website Use

You agree not to:

• Use the Website for any unlawful, fraudulent or misleading purpose.
• Attempt to gain unauthorised access to the Website, its servers or connected systems.
• Interfere with the Website's operation, introduce malicious code or disrupt access for other users.
• Copy, scrape, republish or commercially exploit Website content except as permitted by law or with prior written permission.
• Submit false, abusive, defamatory or unauthorised information through any form or communication channel.

5. Bookings, Payments, Cancellations and Refunds

Any booking, booking amount, payment, cancellation, refund or delivery arrangement is governed by the specific terms disclosed by the relevant showroom and the documents issued for that transaction. Please obtain and review those terms before making a payment. Do not treat general Website content as confirmation of a booking or refund entitlement.

Do not send card details, passwords, one-time passwords or other payment credentials through general enquiry forms or email.

6. Finance, Insurance and Third-Party Services

Finance, insurance, registration and other third-party services, if offered or facilitated, may be provided by independent banks, finance companies, insurers, government bodies or other providers. Approval, rates, eligibility, processing time and terms are determined by the relevant provider. RPM TVS does not guarantee third-party approval or outcomes.

7. Intellectual Property

Unless otherwise stated, the Website's text, layout, graphics and other content are owned by or used with permission by the relevant rights holders. TVS names, logos, product names and marks belong to their respective owners. You may view and print Website material for personal, non-commercial use, but may not reproduce, modify, distribute or commercially use it without the required permission.

8. Privacy

Use of the Website is also subject to our Privacy Policy, which explains how personal information may be collected and used when you contact us or submit a request.

9. Third-Party Links

The Website may contain links to external websites or services for convenience. RPM TVS does not control and is not responsible for the content, availability, terms or privacy practices of third-party websites. Accessing them is at your own discretion.

10. Disclaimer and Limitation of Liability

To the extent permitted by applicable law, the Website and its content are provided on an "as available" basis without a guarantee that the Website will always be uninterrupted, error-free, complete or up to date. We will take reasonable steps to maintain the Website, but do not guarantee uninterrupted availability.

To the extent permitted by law, RPM TVS will not be liable for indirect or consequential loss arising from use of, or inability to use, the Website. Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, or any rights you have under applicable consumer protection laws.

11. Indemnity

To the extent permitted by law, you agree to be responsible for losses or claims arising directly from your unlawful use of the Website or your material breach of these terms, subject to any rights and protections available to you under applicable law.

12. Changes to These Terms

We may revise these Terms & Conditions from time to time. Updated terms will be posted on this page with a revised date. Your continued use of the Website after changes are posted indicates your use is subject to the revised terms, to the extent permitted by law.

13. Governing Law and Disputes

These terms are governed by the laws of India. Any dispute will be subject to the jurisdiction of the competent courts in Bengaluru, Karnataka, subject to applicable law and consumer rights.

14. Contact Us

For questions about these Terms & Conditions, please contact RPM TVS:

• Email: rpmtvs2021@gmail.com
• Phone: 8929411111, 9606077903, 9606077910
• Vijayanagar showroom: #1711 New 11 17 Cross, Vijaynagar, Behind Maruthi Mandir, Bangalore 560040.
• Electronic City showroom: #16 Konappana Agrahara, Near Canara Bank, Electronic City, Hosur Main Road, Bangalore 560100.